Effective Wednesday, March 18, in cooperation with the guidance of our state and federal governments, and to encourage “social distancing” protocols, several local financial institutions will be taking precautions to ensure the safety of our customers, staff, and communities. These institutions include: BOM Bank, City Bank and Trust Company, Exchange Bank, and First Federal Bank of Louisiana. These institutions will begin these practices by limiting foot traffic and access inside their lobbies to an appointment only basis.
We understand there are some banking needs that will require you to meet with your personal banker. This could include, but not limited to, sending wires, loans, business transactions, safe deposit boxes, and new accounts. If this applies to you, please contact your local branch in advance for them to accommodate your banking needs upon arrival. Our local banks will remain open during normal businesses hours and will be able to conduct your banking needs through the drive thru.
Please use available digital tools and other resources for self-service banking and 24/7 account access. These digital tools such as your bank’s mobile app or online banking will allow you to pay bills, deposit checks, transfer money and more. This can all be done from the comfort of your home, should you choose to minimize your exposure to others, or if you become sick. If you have not registered for your bank’s online services, please contact your local branch in order to enroll and take this easy step in helping keep the community we know and love safe.
These participating institutions want to encourage everyone to come together, remain positive and support our small businesses. We are here to support all of you and our communities to ensure we all come out of this stronger than before. For up to date information regarding COVID-19 please continue to follow the global outbreak by visiting www.cdc.gov or www.ldh.la.gov.