Good advice from the Office of Homeland Security


Provided by OEP Director Mary Jones


COVID-19 Resources

COVID-19 in Louisiana

The Louisiana Department of Health posts updated case numbers every day at noon online at


If you have questions about coronavirus, please contact the Louisiana 211 Network by dialing dial 211. Or, you can text the keyword LACOVID to 898-211 for the most current information about the outbreak as it becomes available.

Stressed about COVID-19? We’re here to talk.

If you are feeling overwhelmed with stress, fear and anxiety about the uncertainty surrounding this public health emergency, there is a special Keeping Calm through COVID Hotline you can call. This connects you to trained, compassionate counselors who can offer support and who can direct you to mental health and substance abuse counseling services.

Call 1-866-310-7977 24/7             Trained counselors available 24/7. All calls are confidential.

Unemployment Resources

If your workplace has temporarily closed or you have been told to take unpaid time off, you may be eligible for unemployment benefits through the Louisiana Workforce Commission.

To file a claim, go to or call 866-783-5567.

Medicaid Resources

If you have lost your job or if you have reduced hours you may be eligible for Medicaid.

You can apply online at

You can also apply by phone by calling 1-888-342-6207 or by mail by sending information to:

Louisiana Medicaid
P.O. Box 91283
Baton Rouge, LA 70821

Local Medicaid offices are currently closed to the public, but please call number above.


Business Resources

SBA offers a three-step process for disaster loans explained here. To get started immediately, visit

Louisiana Economic Development also is offering COVID-19: Business Resources, an online guide to assistance available for impacted businesses. Look for updates to the guide at

Homeowner Resources

FHFA has established a dedicated webpage with relevant updates and resources available here:


For information about SNAP or an application, Louisiana residents can text GETSNAP (no spaces) to 898211, email or call 1-888-LA-HELP-U (1-888-524-3578).

Small Business Administration

The Small Business Administration has approved that ALL 64 Louisiana parishes are eligible for COVID-19 business aid.  Louisiana businesses may apply as follows:

  • Call Toll Free 1-800-659-2955
  • TTY: 1-800-877-8339
  • e-mail:

Cenla United